Case Study: Kontor Business Support achieves real-time, centralized CRM access and improved sales visibility with CARET's ResultsCRM

Kontor Business Support - Customer Case Study

Kontor Business Support, a sales and marketing agency specializing in call campaigns and social media, faced challenges monitoring prospect activity, centralizing sales data for access from any location, and documenting sales team performance for accountability. They engaged CARET to implement a cloud-based CRM (Results CRM in-the-cloud) to address these needs.

CARET deployed Results CRM in-the-cloud to centralize prospect records, provide real-time updates, and ensure company-wide access from any device, removing dependence on any single team member. CARET’s solution delivered on-demand visibility and built-in reporting to identify sales opportunities, track team performance against goals, and forecast potential revenue—improving follow-up consistency and reducing missed sales opportunities.

Kontor Business Support

Peggy Spear

Kontor Business Support