Case Study: Welch & Donohoe, LLP wins 300 new cases and boosts efficiency with CARET

Firm Wins 300 New Cases with Support from AbacusLaw

Welch & Donohoe, LLP, a Boston law firm with deep experience in municipal and real estate litigation, faced a major opportunity when a potential client arrived with hundreds of outstanding debts and a broken case-management system. To win the business they needed a platform that could import PACER data cleanly and produce the detailed reports the client required; they selected AbacusLaw through vendor CARET to meet that need.

CARET’s professional services team implemented a customized AbacusLaw solution with new intake forms, import routines, custom case screens and client-specific reports. The CARET deployment enabled Welch & Donohoe to win and manage roughly 300 new cases, reduce manual data-entry errors, improve financial organization, and generate detailed progress reports—letting the firm serve more clients with existing resources.

Welch & Donohoe, LLP

Ward Welch

Welch & Donohoe, LLP