Case Study: Gillson Trucking achieves 95% reduction in manual order entry with Boon

Optimizing Fleet Operations with AI

Gillson Trucking, a leading full truckload carrier, was facing significant inefficiencies and errors due to its manual order entry processes. The company needed a way to automatically extract data from various customer order formats, including EDI and emails, to eliminate this tedious and costly manual work. To address this, they turned to vendor Boon and its LLM-based extraction service.

Boon's AI solution seamlessly scanned incoming emails, such as rate confirmations, to identify critical details like pricing and pickup times. This data was then automatically enriched and uploaded into Gillson's TMS. This automation resulted in a remarkable 95% reduction in manual order entry processes. The solution not only saved time and cut operational costs but also significantly reduced errors, allowing employees to focus on more strategic initiatives.

Gillson Trucking