Case Study: C&W Trucking automates 90%+ of orders with Boon Automated Order Entry

C&W Automates More than 90% of Orders with Automated Order Entry

C&W Trucking, a Bettendorf, IA-based carrier specializing in steel and machinery transport, faced operational challenges including time-consuming manual order entry into their TMS and an increased risk of errors from that process. These issues were impairing profitability and consuming valuable staff hours. The company engaged Boon to implement its Automated Order Entry product to address these inefficiencies.

Boon's solution automatically extracted order data from rate confirmations and enriched EDI orders, ingesting the information directly into C&W's TMS. This automation resulted in 92% of orders being processed automatically, reducing the time per order from 2-3 minutes to just 30 seconds. The operations team now saves over 8 hours per week, and the efficiency gains were so significant that C&W decided it no longer needed to hire an additional team member to handle the workload.

C&W Trucking