Case Study: Bluegrass saves 15 hours per week with Boon Automated Documents

Bluegrass Dedicated saves up to 15 hours per week with Automated Documents

Bluegrass, a third-party logistics company, faced significant administrative challenges manually collecting and submitting Bill of Lading and Proof of Delivery documents from its drivers, a process that was time-consuming and risked revenue disputes with customers. The vendor Boon implemented its Automated Documents product to address this inefficient and non-core task for the Bluegrass team.

Boon's solution automated the document collection process by prompting drivers to submit documents via text or email upon delivery, which were then auto-forwarded to a dedicated inbox. This saved Bluegrass an estimated 15 hours per week, eliminated contested revenue by ensuring timely document submission, and allowed a team member to refocus on his core finance and accounting responsibilities.

Bluegrass

Nissy Trombly

IT Manager