Case Study: Cambridge Health Alliance strengthens community ties with BLEND Localization

Cambridge Health Alliance averages 1,700 localization projects a year with BLEND

Cambridge Health Alliance (CHA), a health system serving over 140,000 patients in the Boston metro-north region, needed a reliable localization partner to provide accurate translations for its diverse patient communities. Their challenge was to effectively communicate critical health information and community messaging in multiple languages, including Latin American Spanish, Brazilian Portuguese, and Haitian Creole.

The solution was implemented by BLEND, which provided localization and translation services, including desktop publishing support for complex projects like an Implementation Strategy Report. The results were highly accurate translations that were culturally localized for CHA's communities, earning praise from internal departments. Through its nearly decade-long partnership with BLEND, CHA now completes an average of 1,700 projects per year, strengthening its community ties and ensuring vital health information reaches its patients.

Cambridge Health Alliance