Case Study: U.K.-based financial services company achieves $14M annualized savings and 77% spend under management with GEP (GEP SMART)

U.K. based Financial Services Company - Customer Case study

A U.K.-based financial services firm serving nearly four million members sought a strategic, end-to-end source-to-pay (S2P) transformation to replace a reactive, legacy procurement model and manual SharePoint-based SRM. The company wanted a digital procurement strategy to optimize supplier relationships, increase spend visibility, mitigate internal and third‑party risks, and drive greater cost-effectiveness and savings.

GEP combined consulting and its GEP SMART™ platform to automate the full S2P cycle, introduce AI-driven spend analytics, consolidate SRM, and implement a 360° risk-management framework. The solution enabled broad adoption (300+ users on GEP SMART, 100+ users and 200 suppliers in the new SRM), processed more than $260M annually, doubled spend under management from 30% to 77%, and helped increase annualized savings nearly eightfold—from $1.9M to $14M over four years—while equipping ~1,000 staff with third‑party risk tools.