Case Study: Hellenic Bank streamlines indirect procurement with GEP SMART

Hellenic Bank unifies indirect procurement with GEP

Hellenic Bank, a leading retail lender in Cyprus, faced the challenge of transforming its indirect procurement operations within a complex regulatory environment. The bank needed to embed its intricate buying processes, including validations, risk assessments, and tiered approvals, into a unified system. To achieve this, they partnered with vendor GEP and implemented its AI-powered procurement software, GEP SMART, built on the low-code GEP QUANTUM platform.

The solution from GEP involved customizing and deploying GEP SMART to streamline request processes, simplify supplier management, and unify procurement. GEP helped create a new procurement operating model, align solutions for compliance, and provided training to drive user adoption. This transformation allowed Hellenic Bank to integrate its indirect procurement and elevate its overall procurement performance, enhancing its competitiveness in the highly regulated financial sector.

Hellenic Bank