Case Study: Leading Clothing and Accessories Retailer achieves enterprise-wide spend visibility and 95% spend accuracy with GEP SMART (GEP)

Global Retailer Enhances Spend Management Capabilities with GEP SMART

A leading global clothing and accessories retailer with 155,000 employees across 96 countries and more than $19 billion in revenue needed complete visibility into enterprise and tail spend. Its legacy ERP could not adequately collect or consolidate procurement data, limiting transparency, slowing category management and hindering cost control in a fast-moving, margin-sensitive apparel market.

The retailer deployed cloud-native, AI-powered GEP SMART within two months across 10 business units, with a customized spend taxonomy, monthly refresh cycles, SSO integration and hands-on support from GEP and the client’s procurement CoE. The platform now manages over $3 billion in annual indirect spend across 45,000 suppliers, delivering more than 95% spend-analysis accuracy and 98% visibility, reducing turnaround time by 40%, improving operational efficiency and identifying savings opportunities.