Case Study: Global Pharma Firm achieves complete procurement visibility and compliance with GEP SMART

Global Pharma Firm Boosts Procurement Visibility and Compliance With GEP SMART

A global pharmaceutical leader with about 40,000 employees and nearly $10 billion in revenue, operating in roughly 200 countries, needed greater visibility, control and compliance across its complex, highly regulated procurement operations. The company aimed to centralize global processes, improve adherence to policies, and gain a single view of strategic sourcing, buying and supplier management.

The firm deployed SMART by GEP, integrating it with SAP and Microsoft Dynamics to provide end‑to‑end source-to-pay, accounts payable, supplier management and multilingual catalogs across 25+ countries. The platform onboarded more than 50,000 suppliers, enabled a center‑led procurement model, and now supports active management of $4 billion in annual spend while improving compliance (global A&A policy), data quality, transparency and process governance.