Case Study: Fortune Global 500 Industrial Manufacturer boosts compliance and cuts maverick spend with GEP SMART

Global Manufacturer Boosts Compliance and Reduces Maverick Spend With GEP SMART

A Fortune Global 500 industrial manufacturer with a presence in 45 countries sought to unify its fragmented and inefficient indirect procurement operations. The challenges included limited spend visibility, high levels of non-compliant maverick spend, and a heavy data management burden, all of which made governance difficult. To revamp its processes, the company partnered with vendor GEP to deploy its AI-powered, cloud-native procurement platform, GEP SMART.

GEP implemented its GEP SMART software in a structured, multi-phase deployment that integrated with the client's legacy systems. The solution centralized and automated procurement, providing advanced analytics and a supplier management tool to shift data responsibility to suppliers. The results were highly successful, with 96% user adoption, over 20,500 suppliers using the platform, and nearly €900 million in annual indirect spend now managed on GEP SMART. This led to a 98% purchase order coverage rate, drastically reducing maverick spend, while also lowering software license expenses for the client.