Case Study: Global Fresh Foods Company achieves €10 million annual savings and improved customer satisfaction with GEP

Global Fresh Foods Company Saves Millions Through Supply Chain Transformation in Partnership With GEP

A leading Fortune 500 packaged fresh-produce company that partners with independent growers faced a fragile, complex value chain: short shelf life, manual spreadsheet-based planning and a supply-driven model that caused inefficiencies, low customer satisfaction and identified losses of €12.2 million (including a €10.5 million undersale and €1.7 million oversupply). The company engaged GEP to assess the end‑to‑end value chain and address poor forecast accuracy, misaligned supply and demand, and fragmented planning processes.

GEP ran stakeholder interviews, SIPOC analyses and an IBP audit, then designed a demand‑driven target operating model with three IBP time horizons, pilot phases, governance and advanced planning software to automate planning and enable data‑led decisions. The transformation delivered more than €10 million in annual savings, a 10% FTE reduction, lower write‑offs and improved alignment with market demand—boosting quality, customer satisfaction and long‑term competitiveness.