Case Study: U.S. Financial Services Company achieves streamlined digital contract and supplier management with GEP SMART (GEP)

GEP SMART Helps Financial Services Company Streamline Contract Management

A leading U.S. financial services company that processes nearly 4 billion transactions a year and serves over 18 million cardholders faced fragmented, paper-based contract records and no integrated supplier due-diligence, which limited compliance, risk visibility and timely contract management.

The company deployed GEP SMART to centralize contracts and supplier data, automate contract request workflows, add MIS reporting and alerts, and embed supplier pre-qualification; the rollout migrated over 1,500 contracts and onboarded more than 1,000 suppliers, improving visibility, control, compliance and proactive risk management across the enterprise.