Case Study: Fortune Global 500 Manufacturing Company achieves 90% spend-data accuracy and improved supplier performance with GEP SMART (GEP)

Fortune Global 500 Manufacturing Company - Customer Case study

A Fortune Global 500 industrial equipment manufacturer with roughly $29 billion in annual revenue and operations across six continents needed to streamline procurement, gain enterprise-wide spend visibility and improve sourcing—especially to capture synergies during M&A. The company struggled with disparate systems, inconsistent sourcing processes, low user adoption of its legacy sourcing tool, long sourcing cycles and no standardized supplier onboarding or performance tracking.

The firm implemented GEP SMART in a phased rollout—bringing sourcing live first and deploying spend analysis and supplier performance management within two months—plus monthly spend refreshes, advanced reporting and seamless migration of an acquired company’s users. The solution enabled a center-led procurement model with a single view across six business units, delivered over 90% spend-data accuracy, processes $4–5 billion in spend annually, supported 3,000+ sourcing events, onboarded 13,000+ suppliers with 300+ scorecards, and achieved strong user adoption.