Case Study: Fortune 500 electric & gas utility achieves 1-3% price savings and valuable service concessions with GEP

Fortune 500 Company - Customer Case Study

A Fortune 500 electric and gas utility serving over two million customers engaged GEP after finding its buyers disadvantaged by highly sophisticated global suppliers with deep market and cost knowledge. The company wanted to level the playing field and equip its teams with advanced negotiation methods to create procurement advantages.

GEP implemented a proven negotiations approach—setting up dedicated teams, unbundling supplier proposals, strengthening bargaining capability, defining strategy (including desired, least acceptable and BATNA outcomes), preparing creative trade-offs, conducting professional negotiations and ensuring structured follow-up—and documented it in a negotiations manual for day-to-day use. The program delivered 1–3% price savings and additional service concessions that would not otherwise have been realized.