Case Study: Financial Services Company achieves end-to-end P2P visibility and streamlined procurement with GEP (SMART by GEP)

Financial Services Company Streamlines Procure-to-Pay Processes with SMART by GEP

A premier U.S. financial services firm with about $60 billion in assets and operations in 10+ states faced fragmented procure-to-pay (P2P) processes, limited visibility from sourcing to buying, weak spend reporting for audits, and the need to enforce global policy and integrate with a customized Oracle ERP.

The company implemented SMART by GEP as a unified S2P platform—integrated with its Oracle ERP and configured for approvals, tax and reporting—which enabled end-to-end requisition-to-pay for direct and indirect spend. Deployed to >20,000 users and 40,000+ suppliers, the solution consolidated >15 catalogs (1,000+ SKUs), supported $650M in annual spend, improved data quality and dashboarding, enforced a global Approval & Authorization policy, and streamlined visibility and audit reporting across the enterprise.