Case Study: a top U.S. facility service provider achieves better contract visibility and productivity with GEP SMART

Top U.S. Facility Services Provider Boosts Contract Visibility And Productivity With Gep Smart

A top U.S. facility services provider, operating through a group of affiliated companies, was struggling with a decentralized procurement function. This caused a lack of visibility between its sales and supplier management teams, hindering its delivery capabilities and compliance due to poor contract and certificate management. To address this, the client selected GEP and implemented its SMART platform to streamline sourcing and contract management.

GEP's solution provided a unified platform that served as a central repository for contracts and documents, automating workflows and improving cross-functional visibility. The implementation was completed in less than five months for over 300 users. The results included enterprise-wide visibility of spend and contracts, enhanced sales team insight into delivery capabilities, and improved productivity and risk mitigation through better compliance monitoring.