Case Study: Tire Supplier Distribution achieves improved customer service and accurate delivery times with Geotab

Tire Supplier - Customer Case Study

Tire Supplier Distribution Inc., an Ontario-based tire and wheel wholesaler with a 10-vehicle fleet, needed better real-time visibility to cover ground efficiently and provide accurate delivery times. After evaluating five telematics systems, the company sought a solution that could pinpoint trucks, identify which driver was using each vehicle, and reduce the time spent fielding customer delivery inquiries.

They implemented Geotab’s telematics with NFC driver ID key-fobs and real-time tracking, plus fuel and maintenance monitoring. The system delivered traceability and automated reminders, cut the need for phone calls to locate drivers, and produced a dramatic improvement in customer service through consistently accurate delivery estimates—results the company found valuable enough to recommend.

Tire Supplier

Ryan Marenger

CSA