Case Study: J.F. Kitching & Son Ltd. achieves transparent, accurate billing and improved fleet visibility with Geotab

J.F. Kitching & Son Ltd. Transparency and Accuracy for Billing

J.F. Kitching & Son Ltd., a third‑generation aggregate hauler in Queensville, Ontario with a 45‑vehicle fleet, faced a billing challenge: they bill customers by delivery time (not weight) and frequently use the tiered‑rate 407 ETR tollway, but could not reliably verify drivers’ start/stop times or toll usage from manual timecards.

The company installed Geotab’s plug‑and‑play GO devices and set a geofence over the 407 in MyGeotab, giving precise trip timing and toll‑usage data that can be shared with customers. The solution delivered transparent, credible invoicing, faster toll reconciliation, customer visibility, driver‑behavior alerts, accident reconstruction data, improved dispatching and maintenance diagnostics, and measurable efficiency gains.

J.F. Kitching & Son Ltd.

Warren Paxton

Fleet Maintenance Coordinator