Case Study: 1-800-GOT-JUNK? achieves faster, on-time service and improved driver accountability with Geotab

1-800-GOT-JUNK - Customer Case Study

1-800-GOT-JUNK? Toronto, the largest and highest-revenue franchise in the network, operates 22 cab-over trucks and regularly hires younger team members (typically 20–30-year-old students). The lack of professional driving experience among these drivers created safety, service and vehicle-risk concerns for operations and customer punctuality.

To address this, the franchise installed Geotab’s plug-and-play telematics and GPS in 2011. Real-time tracking and improved routing let dispatchers send the nearest crew, reduce driver distraction, optimize same-day bookings, deter overnight theft, and boost accountability—resulting in more reliable on-time service and improved fleet safety ratings.

1-800-GOT-JUNK?

Kelly Mack

Operations Manager