Case Study: Dobson Fiber increases rep productivity by 20% with Geopointe

Dobson Fiber boosts rep productivity by 20% with Geopointe

Dobson Fiber, a telecommunications provider, faced inefficient field sales processes that relied on error-prone spreadsheets. Their sales representatives spent hours manually recording visit data after work, which hampered productivity and analysis. They turned to the mapping and field service solution Geopointe to address these challenges.

Geopointe provided an easy-to-use, turnkey solution that allowed reps to manage their entire workflow, from targeting to payment, directly in the field via mobile. This eliminated the need for manual data entry from spreadsheets into Salesforce. The implementation resulted in a 20% increase in prospect visits and saved both sales and back-office staff several hours daily, while significantly reducing the risk of human error in their sales data.

Dobson Fiber