Case Study: Toronto Financial District improves asset management and public realm reporting with GeoPal

Toronto Financial Distric - Customer Case Study

Toronto Financial District Business Improvement Area (FDBIA) manages a 15-block district that includes Union Station, the PATH, and major financial institutions. To improve public realm maintenance and strengthen asset management, the FDBIA needed a more efficient way to map, track, and report on public assets and maintenance issues. It turned to GeoPal and its mobile and cloud-based asset management solution.

GeoPal helped the FDBIA survey more than 3,500 assets, assign unique IDs, and capture exact GPS locations using the GeoPal mobile app. The data was loaded into GeoPal’s cloud registry, where maintenance requests were automatically routed to contractors and monitored in real time, while API integration sent issues to the City’s 311 system. GeoPal also enabled customizable reporting by street and asset type, improving compliance tracking, reducing administration, and helping the FDBIA prove value to stakeholders with detailed, timely reports.

Toronto Financial District

Grant Humes

Executive Director