Case Study: Landis+Gyr achieves real-time field visibility and automated reporting with GeoPal

Landis+Gyr - Customer Case Study

Landis+Gyr South Africa, the smart metering company, was managing meter installation projects largely on paper. This created delays and inefficiencies, with technicians traveling back to the office to submit forms, office staff re-typing data, photos being handled separately, and inaccurate addresses making it difficult to locate meters in the field. Landis+Gyr needed a better way to schedule jobs, capture data on site, and generate client-ready reports.

GeoPal, working with integration partner Azcom, replaced paper forms with mobile forms, GPS-based job tracking, offline/online field data capture, and customizable reporting via a client portal. As a result, Landis+Gyr gained 100% visibility over field work, real-time updates, high data availability, and major efficiency and cost savings in planning, reporting, and auditing, while also reducing repeat callouts and reporting man-hours.

Landis+Gyr

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Product Support Technician