Case Study: Dyno Rod improves reporting and boosts sales with GeoPal

Dyno Rod - Customer Case Study

Dyno Rod, a leading provider of drain cleaning, CCTV inspections, repairs, and pipework installations in Ireland, needed a better way to manage its paper-based field operations. The company struggled with delays in returning job reports, time-consuming data re-entry, limited visibility into engineer locations and job status, and inaccurate reporting on completed work and performance.

GeoPal implemented its mobile workforce management system to give field operatives smartphone job notifications and customizable forms for capturing text, photos, barcodes, signatures, and lead details in real time. GeoPal helped Dyno Rod automate customer report emails within minutes of job completion, improve scheduling and compliance tracking, and boost lead capture, resulting in a 17% sales increase and doubled upsells, along with faster reporting and better customer service.

Dyno Rod

Barry Benson

General Manager