Case Study: TCVneo achieves 100% admin savings and faster job completion with GeoOp

TCVneo - Customer Case Study

TCVneo is a Melbourne-based television antenna and cabling service operating across Victoria and rural NSW. The company struggled with a slow, paper-based workflow—jobs arrived by fax, were re-keyed into spreadsheets, manually dispatched and filed, and required multiple visits and long waits for client approval—creating heavy admin costs, double handling and poor visibility of field activity.

By adopting GeoOp’s cross-platform mobile app with offline mode, automated fax uploads, client access and tablet photo/annotation features, TCVneo digitised manuals, streamlined dispatch and enabled real-time job visibility. The result was dramatically reduced admin (cited as 100% savings on manual dispatch/faxing/documentation), faster client approvals (days to minutes), fewer repeat visits, increased productivity and happier staff who can now capture more jobs with less travel and overhead.

TCVneo

Tod Gudde

Operations Manager