Case Study: Compass Gas and Plumbing achieves streamlined job management and real-time visibility with GeoOp

Compass Gas and Plumbing - Customer Case Study

Compass Gas and Plumbing, a privately owned gas and plumbing business in Picton, NSW with over 10 years’ experience and a 12-vehicle fleet, was hampered by fragmented, archaic processes—Excel-style databases, office whiteboards and manual photo handling—that caused lost jobs, missed appointments and poor information flow. Management wanted an inexpensive, iOS‑compatible solution that would be simple to deploy and train staff on.

They adopted GeoOp, which was quick to set up and intuitive to use, delivering real‑time job recording, easy photo capture and complete visibility of staff and vehicles. The result was faster, more reliable job management, a dramatic reduction in human error and customer complaints, significant time savings for the office, and a strong, low‑cost return on investment that the company now recommends to others.

Compass Gas and Plumbing

Bill Morris

Manager