Case Study: VitalAire optimizes patient care routes with Nomadia TourSolver

VitalAire reduces routes and improves emergency response with GeoConcept

VitalAire, a home healthcare subsidiary of Air Liquide, faced the complex challenge of planning and managing daily routes for its technicians who deliver and maintain vital medical equipment for patients across France. Their unique requirements included adhering to non-negotiable patient time slots and instantly responding to unforeseen medical emergencies, all while operating in hard-to-reach rural areas. To meet this challenge with zero room for error, VitalAire turned to vendor GeoConcept (Nomadia) and its TourSolver route optimization solution.

By implementing GeoConcept's TourSolver, VitalAire gained a solution that could instantly recalculate routes in real-time to insert emergency interventions without disrupting other scheduled patients. The results included consistently respected time slots, reduced kilometers driven for lower costs and a smaller environmental footprint, and improved quality of service. This provided operational peace of mind for technicians and, most importantly, built lasting trust with vulnerable patients whose health depends on this reliability.

VitalAire