Case Study: SPL Eau Du Bassin Rennais optimizes technician routes with Nomadia Field Service

SPL Eau Du Bassin Rennais optimizes routes across 59 municipalities with GeoConcept

The customer, SPL Eau Du Bassin Rennais, a public water service operator, faced the challenge of optimizing the scheduling and routing for its technicians performing water meter maintenance across a large territory of 59 municipalities. Their goal was to reduce travel time and improve operational coordination after bringing these services in-house. They chose the vendor GeoConcept and implemented its Nomadia Field Service solution to address these needs.

The solution provided by GeoConcept involved integrating Nomadia Field Service with the company's existing CMMS to optimize appointment schedules and technician routes in real time. This implementation resulted in more productive interventions, reduced travel time for mobile technicians, and improved real-time monitoring of assignments. The vendor's solution helped SPL Eau Du Bassin Rennais maintain high service quality for its subscribers while efficiently organizing its field operations.

SPL Eau Du Bassin Rennais