Case Study: SPIE cuts travel distance and centralizes technician scheduling with Nomadia Field Service Management

SPIE cuts 7 million annual km by 10% with GeoConcept

GeoConcept, now operating as Nomadia, provided its Field Service Management solution to SPIE, a major provider of electrical and HVAC engineering services. SPIE's DML Division faced a significant challenge in coordinating 200 multi-skilled technicians across France, who were traveling 7 million kilometers annually. Their planning was siloed across six different planners, leading to inefficient routes, excessive phone calls, and a lack of real-time coordination for emergency interventions.

The Nomadia Field Service solution centralized scheduling and introduced a real-time, drip-feed dispatch mechanism to technicians' mobile devices. This allowed GeoConcept's platform to automatically assign 80% of interventions, eliminating phone calls and assignment conflicts. A key result was the intelligent merging of preventive and corrective tasks, optimizing routes. The solution provided complete traceability and gave SPIE a competitive advantage by precisely measuring kilometers traveled, a critical factor for clients focused on reducing their carbon footprint.

SPIE