Case Study: Carglass reduces travel time and optimizes network development with GeoConcept

Carglass cuts technician travel time by 10% with GeoConcept

Carglass, a French vehicle-glass replacement and repair company, faced challenges in strategically expanding its network of over 350 centers and optimizing the routes of its 720 workshop vehicles. To support its development strategy and improve mobile operations, Carglass turned to vendor GeoConcept for its geomarketing and geocoding solutions, specifically SIG Sales & Marketing and the Universal Geocoder.

GeoConcept implemented its solutions to conduct location studies and optimize sales territories. Furthermore, a pilot of its Nomadia Field Service Management solution for scheduling optimization resulted in a 10% reduction in technician travel time and an improvement of approximately two minutes per callout. These positive results led Carglass to decide on a full network-wide rollout of the GeoConcept scheduling tool.

Carglass