Case Study: AlloDiagnostic optimizes routes and improves technician efficiency with GeoConcept Nomadia Field Service

AlloDiagnostic delivers reports in 48 hours with GeoConcept

AlloDiagnostic, a leading property survey network in France, faced challenges in managing the routes and schedules of its 150 technicians across 38 branches while sustaining a 25% annual growth rate. Their key issues included reducing excessive travel time, integrating their online booking system with field planning, and improving technician working conditions. To address this, they turned to the vendor GeoConcept and implemented its Nomadia Field Service solution for comprehensive route optimization.

The GeoConcept solution provided real-time, automated route planning that integrated with AlloDiagnostic's online booking to offer geo-optimized appointment slots and pricing. The results included a significant reduction in mileage traveled, improved on-time arrivals for client appointments, and an increase in the number of assignments each technician could complete per day. This operational transformation supported the company's sustained growth and enhanced both technician working conditions and the customer experience.

AlloDiagnostic