Case Study: a leading international healthcare provider achieves regulatory compliance without disrupting user workflows with Genus Technologies

We met regulatory compliance without changing the way users work

A leading international healthcare provider faced the challenge of meeting stringent regulatory compliance, such as HIPAA, while needing to migrate from insecure, distributed file shares to a centralized IBM FileNet ECM platform. The major obstacle was the high cost and disruption of retraining thousands of back-office employees who were accustomed to a simple Windows Explorer interface. To solve this, the provider engaged Genus Technologies.

Genus Technologies implemented its Genus File Explorer (GFEX) solution to augment IBM FileNet, providing users with a familiar Windows-like interface that required no retraining. This allowed for a seamless, transparent migration of millions of documents to the new, secure system. The result was the healthcare provider achieving full regulatory compliance with ironclad audit trails, all without any disruption to its day-to-day back-office operations or healthcare services.