Case Study: a leading pharmacy company achieves scalable order processing with Genus Technologies and Tungsten Automation

Pharmacy Automates Orders with Zero Downtime Thanks to Document Automation

A leading U.S. pharmacy and retailer faced the challenge of processing over one million orders annually with an outdated document capture system. They had to choose between a costly and potentially inadequate upgrade or a full system replacement to avoid service disruption. They chose to partner with Genus Technologies for a modern solution.

Genus Technologies implemented a highly scalable, server-based document capture platform powered by several Tungsten Automation products. The new solution provided the company with complete scalability for triple-digit growth, near-zero downtime, automated scan verification, and accurate metadata extraction, significantly improving their order fulfillment process.