Case Study: a major workers’ compensation provider modernizes billing and improves efficiency with Genus Technologies and Kofax

How a major workers’ compensation provider migrated to Kofax solutions to transform billing processes

A major workers' compensation provider in Texas was challenged to replace its legacy billing system, which was being phased out by its previous vendor. The company needed to find a new solution that would prevent any disruption to its services while also increasing process efficiency, simplifying workflows, and improving user experience. This led them to work with Genus Technologies to implement a solution powered by Kofax software.

By implementing Genus Technologies' Kofax-powered solution, the provider achieved an uninterrupted migration with significant improvements. The new system eliminated extensive custom programming, simplified workflows, improved data extraction from key document types, and deployed a greatly improved user interface. This resulted in a more efficient billing process that required fewer human touches for each bill and ensured greater accuracy in coding, reducing processing time and resource allocation.