Case Study: Seattle Mariners elevate player and fan experience with Gensler

Seattle Mariners improve fan experience for 2.5 million attendees with Gensler

The Seattle Mariners faced the ongoing challenge of keeping T-Mobile Park competitive and engaging by meeting rising fan and player expectations. To elevate their stadium into a world-class venue for the next era of baseball, they partnered with the architecture and design firm Gensler for a comprehensive refresh.

Gensler implemented a cohesive renovation that introduced a new material palette, updated lighting, enhanced branding, and refined finishes across clubhouse facilities and concourses. A key feature was the introduction of cashier-less Walk-Off Markets. The solution significantly elevated the experience for players, staff, and fans, reducing concession wait times and returning fans to their seats faster. The upgrades had a far-reaching impact, with Gensler's work contributing to a season where attendance exceeded 2.5 million.

Seattle Mariners