Case Study: DBS achieves a future-ready, collaborative workplace with Gensler

DBS transforms workplaces across 3 Singapore locations with Gensler

DBS, Southeast Asia's largest bank, faced the challenge of scaling its activity-based "JoySpace" workplace concept across its Singapore locations to adapt to hybrid work and drive culture. They partnered with the vendor Gensler to find a change management and design solution that would place employees at the center of the process.

Gensler implemented a holistic solution centered on employee co-creation and sustainable design, incorporating reclaimed materials and collaborative workspaces. The results were highly successful, with post-occupancy surveys revealing improved collaboration and brighter aesthetics. The project won an award for its circular design, and the scalable playbook developed by Gensler is now accelerating global rollouts, saving DBS time and costs while reinforcing its reputation as an innovative bank.

DBS