Gensler
269 Case Studies
A Gensler Case Study
The customer, Briarlake Plaza, faced declining occupancy in a competitive Houston office market. Its two-building campus suffered from a fragmented user experience and lacked modern amenities. The property owner engaged the vendor Gensler for a strategic repositioning to unify the campus and enhance the tenant experience.
Gensler's solution involved a holistic transformation of the property. They redesigned the lobby, added a new deli café, and converted the basement into a dynamic amenity suite with a fitness studio and event space. An outdoor strategy connected the buildings with a pocket park and added wellness features like a pickleball court. This repositioning by Gensler resulted in Briarlake One achieving near-full occupancy with a key anchor tenant, redefining the entire property as a competitive, community-oriented destination.