Case Study: AutoNation cuts process cycle time and saves over $500K a year with Genpact Cora Orchestration

Transforms Business Processes for its Shared Services Center and franchise stores

AutoNation, the largest automotive retailer in the United States, faced a challenge with unstructured company processes across its 293 franchises. They needed a simplified, easy-to-use application that could integrate with their existing systems to streamline operations. To solve this, AutoNation partnered with the vendor Genpact Cora Orchestration, selecting its PNMsoft Sequence™ platform after a competitive evaluation.

The solution from Genpact Cora Orchestration provided a Microsoft-centric process orchestration layer that automated mission-critical tasks. This implementation, completed in 12-16 weeks, reduced a key cancellation process from several weeks to under three days. The results included over $500,000 in annual labor cost savings, reduced errors, and improved process visibility, making AutoNation more competitive.

AutoNation

Li Huang

Information Technology Director