Case Study: elgenioX becomes Bolivia’s first Super App with GeneXus for Super Apps

elgenioX - Customer Case Study

elgenioX, part of DATEC Corporation, is the first and only Super App in Bolivia, serving more than 50,000 users after emerging as an e‑commerce platform in 2022 and scaling by the end of 2023. Facing low digital payment adoption, high informality (85% of the workforce), and widespread distrust of online transactions, DATEC needed a secure, inclusive e‑commerce ecosystem—so it partnered with GeneXus and built the platform using GeneXus for Super Apps.

GeneXus delivered a turnkey Super App in just two and a half months, providing an integrated marketplace plus services such as egXservicios, egXTikts, egXTurbo delivery (initially in Santa Cruz), egXLatam, egXPrepago and egXPagoServicios; the app is available on Google Play and the App Store, supports multiple payment methods, and offers four pickup points and 100+ restaurants. The result: rapid scaling to 50,000+ users, enhanced financial inclusion and transaction security, and recognition with the Best Digital Commerce Service award in 2024—showcasing GeneXus’s ability to build fast, secure, and scalable Super Apps.

elgenioX

Gabriela Cano Encinas

General Manager