Case Study: DICK’S Sporting Goods achieves centralized monitoring of 700+ stores and faster investigations with Genetec Security Center

National sports retailer enhances security and operations across corporate and retail sites with Security Center

Dick’s Sporting Goods, a national retailer with over 700 stores and 40,000+ associates, faced slow, manual video retrieval and inefficient security operations from analog systems. Seeking centralized IP monitoring, the company selected Genetec’s Security Center unified platform (including Omnicast and Synergis) to combine IP video, access control and other systems for faster investigations and easier remote management.

Genetec deployed Security Center across corporate and retail sites, enabling centralized monitoring of over 18,000 cameras across 720 stores and management of 230 cameras and 130 doors at headquarters, while 2,500 corporate employees use a single access card for building and amenity access. The solution cut travel and investigation time, sped evidence retrieval to close fraud and theft cases, allowed remote integrator support, and Genetec professional services ensured smooth multi-site upgrades—delivering measurable improvements in responsiveness and operations.

Dick’s Sporting Goods

Jacob Gillette

Director of Loss Prevention and Operations