Case Study: The National World War II Museum achieves unified, cost-saving campus security with Genetec Security Center

Keeping Guests and War Artifacts Safe with Unified Security

The National World War II Museum in New Orleans, a 6‑acre campus hosting over 700,000 annual visitors and employing about 300 staff, faced rising costs and operational strain from aging, disparate video and access-control systems. Seeking an open IP platform to simplify management and preserve existing hardware, The National World War II Museum selected Genetec’s Security Center (including Omnicast™ and Synergis) to replace multiple standalone systems.

Genetec, working with Siemens and partners, implemented Security Center to unify video surveillance, access control and intrusion detection—operators now monitor 270+ cameras and 100 doors from a single interface (Plan Manager and the Security Center Mobile App), reuse existing door readers via Synergis Cloud Link, and integrate with Microsoft Active Directory. The Genetec solution delivered measurable results: significant cost reductions from fewer maintenance agreements and hardware reuse, faster incident response (quickly locating and sharing video evidence), streamlined staff training, and scalable security to support ongoing museum expansion.

The National World War II Museum

Dave Chapper

IT Manager and Network Administrator