Case Study: Louisville Muhammad Ali International Airport streamlines operations and enhances the passenger journey with Genetec Security Center

How one of the fastest-growing airports in the US uses data insights from various airport solutions to enhance efficiency and the passenger journey

louisville muhammad ali international airport (sdf) faced challenges with siloed operations, which hindered the efficiency of its airport operations center. To address this, the airport sought a more cohesive, data-driven experience for its specialists overseeing security and operations. They turned to Genetec to implement a unified security platform.

Using the Genetec Security Center, including its airport badging solution and operations module, the team gained a unified view of all security and operational data. This integration provided real-time alerts for issues like baggage delays and enabled smarter access control. The results include a significantly improved response time, the ability to oversee over 700 cameras and nearly 500 doors from a single platform, and data-driven insights that are helping to alleviate baggage claim delays for airline partners.

Louisville Muhammad Ali International Airport

Megan Thoben

Vice President of Operations and Customer Engagement