Case Study: Meijer strengthens asset protection and fraud mitigation with Genetec Security Center

how Meijer strengthened asset protection and fraud mitigation across all supercenters and major distribution centers

Meijer, a family-owned supercenter chain operating in the Midwestern United States, was facing challenges with its aging security systems. The company wanted to upgrade to a scalable IP platform that could integrate video with other business systems for enhanced fraud mitigation. As part of their plan to build a remote operations center (ROC), they needed a solution with centralized management capabilities and chose to partner with Genetec using their Security Center platform.

The solution implemented by Genetec centralized video and data management across all Meijer sites into their new ROC, enabling 24/7 monitoring. Specific applications included linking video to point-of-sale transactions for fraud investigations and connecting Security Center to shopping cart wheel locks to prevent theft. As a result, Meijer now manages over 28,000 cameras and has unified numerous security and business systems. The team reported significant time savings in investigations and gained valuable operational intelligence, such as monitoring customer wait times, leading to a stronger asset protection posture.

Meijer

Ryan Themm

Corporate Investigations Manager