Case Study: Columbia Bank achieves centralized, scalable security for 150 branches with Genetec Security Center

How a community bank cashes in on centralized IP video to secure 150 branches

Columbia Bank, a community bank with 150 branches in Washington, Oregon and Idaho, found its legacy video system couldn’t support higher-resolution IP cameras and relied on unupgradeable embedded software that failed internal IT policies. Seeking a scalable, open platform to future-proof operations, Columbia Bank chose Genetec and its Security Center suite (including Omnicast, Federation and Plan Manager) to standardize surveillance across branches.

Genetec deployed Security Center across 60+ locations (over 1,200 cameras so far, with a target of 4,000 across 150 branches), unifying video and Digital Monitoring Products intrusion alarms so regional managers monitor multiple sites from one console. The Genetec solution delivers immediate alerts with video snapshots (replacing prior 5–10 minute notification delays), reduced intrusion-device reporting time from 30 days to under 24 hours, faster investigations, cost savings by scaling without a larger team, and routinely provides video evidence to law enforcement.

Columbia Bank

Ross Armstrong

Vice President of Physical Security