Case Study: Here East achieves GDPR-compliant evidence sharing and streamlined security operations with Genetec Clearance

Genetec transforms evidence-sharing and operations for the UK’s fastest-growing tech and business hub

Here East is a mixed-use innovation and technology campus in London—home to about 4,500 creatives across 1.2 million sq ft and supported by 110 estate staff—that needed a more secure, GDPR-compliant way to handle and share video evidence. Head of Security Leighton Jones moved away from time-consuming practices like burning footage to CDs/USBs and selected Genetec, starting a phased rollout with the Genetec Clearance solution to modernize evidence handling and protect tenant and visitor privacy.

Genetec implemented Genetec Clearance to centralize collection, secure sharing and distribution of digital evidence, enforce viewing rights, set time limits and revoke access, and provide automatic redaction (turning previously manual redactions for cameras viewing up to 1,000 people into an instant process). Genetec Clearance also delivers automated monthly incident reports that inform resource deployment and preventative actions—resulting in stronger chain-of-custody controls, faster evidence processing, and improved GDPR compliance across the Here East estate.

Here East

Leighton Jones

Head of Security