Case Study: ILX Group streamlines operations and scales globally with Gen25 and Salesforce solutions

ILX Group streamlines global operations in 1 year with Gen25

ILX Group, a provider of accredited training solutions, faced operational challenges due to its rapid international expansion. Managing pricing, scheduling, and logistics across disconnected systems was hindering its ability to scale and deliver a consistent customer experience. To support sustainable growth, ILX partnered with vendor Gen25 for a unified and scalable system.

Gen25 implemented a solution using Salesforce CPQ, GoMeddo, and Salesforce Surveys to streamline pricing, optimize resource management, and gather customer feedback. The results transformed ILX's operations, creating a scalable digital foundation that eliminated silos and enabled data-driven decisions. This system proved instrumental in seamlessly integrating another company during a merger, positioning ILX for long-term global growth.

ILX Group