Case Study: Thumbtack re-energizes its rebrand and streamlines employee swag & fulfillment with Gemnote

Thumbtack - Customer Case Study

Thumbtack is an online marketplace that connects millions of people with local professionals and needed a partner to manage employee swag, anniversary gifts, direct mail marketing and holiday gifting—especially during a company-wide rebrand. Gemnote worked with Thumbtack to design and deliver branded merchandise, including a signature team backpack produced with Rawrow, plus ongoing services like sourcing, customization, fulfillment and warehousing.

Gemnote sourced, customized and fulfilled all of Thumbtack’s rebrand swag, shipping newly minted gear for a rebrand launch event at their San Francisco office and managing employee gear across programs. The program was a clear success—Gemnote’s product selection and consumer insights helped re-energize the rebrand, enabled reliable large-scale fulfillment, and scaled Thumbtack’s personalized gifting and event efforts.

Thumbtack