Case Study: Moradabad Smart City Ltd. achieves smarter citizen services with Gemini Consulting & Services

Moradabad Smart City Ltd. (MSCL) launches 24x7 citizen services with Gemini Consulting & Services

Moradabad Smart City Ltd. (MSCL) aimed to enhance citizen services and optimize municipal resource management through technological innovation. Their challenge was to improve communication between administrators and citizens and to digitize processes for sustainable urban development. To address this, they partnered with Gemini Consulting & Services to build an interactive web portal, a dedicated citizen service helpdesk, and an ERP system.

Gemini Consulting & Services developed a comprehensive digital solution featuring a bilingual web portal, a hybrid mobile app, and an open-source ERP system. This integrated platform streamlined traffic management, citizen-centric services, and common infrastructure management. The implementation by Gemini Consulting & Services resulted in improved operational efficiency, enhanced data-driven decision making, increased citizen engagement, and significant cost savings for the city.

Moradabad Smart City Ltd. (mscl)