Gemba
10 Case Studies
A Gemba Case Study
Coca-Cola sought to transform its workplace safety training within its Supply Chain to support its 'Zero is Possible' initiative. The challenge was to move beyond costly, slow, in-person training that was considered unengaging and to find a digital solution that could provide impactful, hands-on learning, especially during Covid-related travel barriers. They partnered with vendor Gemba to develop a virtual reality-based program.
Gemba created a VR safety training program for Coca-Cola that was underpinned by Lean principles and focused on concrete behavioral change. The solution allowed participants to learn by doing in a standardized virtual environment. As a result, Coca-Cola could train thousands of employees three times faster than with traditional methods, dramatically decreasing travel needs. Participants rated the Gemba VR training 9/10, citing its immersive and engaging nature.