Case Study: ChannelPorts achieves faster, more compliant customs processing with Geeks Ltd

ChannelPorts reduces customs declaration errors by 15% with Geeks Ltd

ChannelPorts, a key customs clearance agent at the Port of Dover, faced the challenge of transitioning to the new HMRC-mandated New Computerised Transit System (NCTS5). They partnered with the vendor Geeks Ltd to modernise their processes, aiming to revolutionise operational efficiency and ensure compliance with updated international trade regulations ahead of a strict deadline.

Geeks Ltd collaborated with ChannelPorts to deploy NCTS5-compatible systems, redesign workflows, and implement automated solutions. This partnership ensured a seamless transition with minimal disruption. As a result, ChannelPorts achieved over 90% compliance, reduced error rates by 15%, and cut processing times by 30%, enhancing operational reliability and service quality.

ChannelPorts